Photo : Photo : Unsplash - Logo : Les Jardins Numériques
Digital support hours
Technology doesn't have to be a headache when you have expert guidance by your side. Stop by to get your devices sorted and navigate the digital maze with confidence. It is the perfect opportunity to demystify your screen time and pick up some essential tech skills.
Médiathèque Hélène Berr (Paris 12th)
About
The Médiathèque Hélène Berr in the 12th arrondissement hosts the association Les jardins numériques for weekly digital support sessions. This service is designed for anyone aged 12 and over who needs assistance with personal devices such as smartphones and tablets, or guidance on navigating the internet and online networks. It is a practical resource for building digital confidence, available free of charge every Thursday afternoon from September 17 to December 17, 2026. The venue is fully accessible to wheelchair users and is adapted for individuals with cognitive disabilities, ensuring a welcoming environment for all participants.
The association Les jardins numériques is present at the media library every Thursday afternoon from 2 PM to 4 PM except during school holidays (1), to support you and answer your questions.
This can be an opportunity to troubleshoot your personal tools (smartphones, tablets, etc.), to guide you to the right contacts according to your questions, and to help you navigate the world of networks and the Internet.
Free entry, no appointment necessary
Subject to availability
Our take on this event
The association Les jardins numériques provides expert support at the Médiathèque Hélène Berr on Rue de Picpus. If you require technical troubleshooting for your personal electronic devices or need help finding the right resources to better understand the digital world, dedicated staff are available to assist you. The goal is to provide clear answers to your technology-related questions and help you navigate online services with greater ease.
These sessions take place every Thursday from 14:00 to 16:00, running from September 17, 2026, through December 17, 2026, excluding school holidays. Attendance is free and does not require a prior booking, though it is subject to available capacity. The facility is wheelchair accessible and equipped to accommodate visitors with cognitive disabilities.
